This policy explains the cookies and similar technology used on thejaybirdcollection.co.uk, what each one does and how you can control them. The site is run by The Jaybird Collection, of 19 Ridgeway Green, High Bickington, Umberleigh, Devon EX37 9EL, United Kingdom. For how we handle personal data more generally, see our privacy policy.
What cookies are
Cookies are small text files a website stores in your browser. Sites can also keep small amounts of information in your browser’s local storage or session storage. The law treats these the same way, so this policy covers all of them and we call them “cookies” throughout.
How we use them
We keep this to a minimum. Everything we use falls into three groups:
- Strictly necessary: things the shop can’t work without, such as your bag, signing in and paying securely.
- Preferences and features: small conveniences, such as remembering dark mode, your saved pieces and your country for shipping information. None of these track you across other websites.
- Analytics and marketing: only used if you accept them, and you can accept one without the other. If you reject them, or haven’t chosen, none of these load.
Strictly necessary
These are needed for the services you ask for, so they don’t need your consent. Some are only set when you use the feature, for example signing in or paying.
| Name | Set by | What it’s for | How long |
|---|---|---|---|
sb-…-auth-token | Us (Supabase) | Keeps you signed in to your account. Only set when you sign in; may be split into parts ending .0, .1. | Until you sign out, up to 400 days |
sb-…-auth-token-code-verifier | Us (Supabase) | Completes a secure sign-in or password reset. | A few minutes |
__stripe_mid | Stripe | Fraud prevention when you pay by card. Only on checkout and payment pages. | 1 year |
__stripe_sid | Stripe | Fraud prevention for the current payment session. | 30 minutes |
tjc_cart | Us (local storage) | Remembers what is in your bag. | Until you clear it |
tjc_purchase_… | Us (session storage) | Stops a completed order being counted twice if the confirmation page is refreshed. | Until you close the tab |
tjc_last_checkout | Us (local storage) | If you go back from payment and check out again, lets us release the hold from your first try instead of blocking you. | 35 minutes |
Preferences and features
These remember your choices and make the shop easier to use. They stay with us (none are shared with advertisers) and you can clear them at any time in your browser settings.
| Name | Set by | What it’s for | How long |
|---|---|---|---|
tjc_country | Us (cookie) | Your country (a two-letter code from your connection), used to show prices in a guide currency and the right shipping information. Holds nothing else. | 24 hours |
theme | Us (local storage) | Light, dark or system appearance. | Until you clear it |
tjc-has-account | Us (local storage) | Set once you sign in on this device, so we offer you sign-in rather than a new account. | Until you clear it |
tjc-videos | Us (local storage) | Only if you choose Videos: Paused in the menu, so videos stay still. | Until you clear it |
tjc_consent | Us (local storage) | Remembers which of analytics and marketing cookies you accepted. | Until you clear it |
tjc_wishlist, tjc_saved | Us (local storage) | The pieces you have saved. | Until you clear it |
tjc_wishlist_gone | Us (local storage) | Which of your saved pieces are no longer on the site, so the heart’s count matches your wishlist. | Until you clear it |
tjc_cart_synced, tjc_wishlist_synced | Us (local storage) | Keeps your bag and saved pieces in step with your account when you are signed in. | Until you clear it |
tjc-view-mode, tjc-shop-anchor | Us (local storage) | Reel or grid view, and your place in the shop. | Until you clear it |
tjc-reel-handoff, tjc-reel-returning | Us (session storage) | Carries the piece you tapped smoothly between the reel and its page. | Until you close the tab |
tjc_reel_intro, tjc_reel_learned, tjc_grid_hint, tjc_trust_deck_v1, tjc_trust_visited | Us (on your device) | Remembers which one-time tips and introductions you have already seen, and whether you have been here before, so the shop shows you fewer of them. | Until you clear it; tjc_trust_deck_v1 until you close the tab |
tjc.cs.* | Us (local and session storage) | Remembers that you have seen the introduction on the coming-soon page, and carries you into the shop when it opens. | Until you clear it |
tjc.a2hs.* | Us (local and session storage) | Decides when to offer adding the shop to your home screen, and remembers if you dismissed it. | Until you clear it |
Analytics and marketing
We only use these if you accept them, and only while we have each service switched on. They help us understand how people find and use the shop, and which of our posts and adverts lead to purchases. Nothing is loaded from Google or Meta, and nothing is sent to them from our servers, until you accept.
We may use pixels, web beacons and other storage technologies from third parties, including Meta, to collect or receive information from this site and elsewhere on the internet. Third parties, including Meta, use what they collect to provide measurement services and to target and deliver adverts. See Meta in our privacy policy.
| Name | Set by | What it’s for | How long |
|---|---|---|---|
_ga, _ga_… | Google Analytics | Counts visits and how the shop is used, so we can improve it. | Up to 2 years |
| Name | Set by | What it’s for | How long |
|---|---|---|---|
_gcl_au, _gcl_aw | Google Ads | Measures visits and purchases that come from our Google adverts. | Up to 90 days |
_fbp, _fbc | Meta (Facebook, Instagram) | Lets Meta measure visits and purchases from our posts and adverts, and target and deliver adverts. | Up to 90 days |
Google Customer Reviews | After an order, offers to send you a short survey about your purchase. Google may set its own cookies when the offer loads. | Set by Google |
Separately, the shop keeps simple totals of how many times a word is searched for and a piece is added to a wishlist. They use no cookies and don’t record who did it, so they aren’t part of this choice.
Third parties
Some of the cookies above are set by the services we use. Each has its own policy:
- Stripe, card payments: stripe.com/gb/legal/cookies-policy
- Google, Analytics, Ads and Customer Reviews: policies.google.com/technologies/cookies
- Meta, Instagram and Facebook measurement and adverts: facebook.com/privacy/policies/cookies
- Vercel, our website host, counts page visits in aggregate. It uses no cookies and nothing is stored on your device.
Product photos are served by Cloudinary and product videos by Cloudflare, and our fonts are hosted by us. None of these sets cookies.
Your choices
When analytics is switched on, we ask before using any analytics or marketing cookies. You can change your mind here at any time. “Cookie choices” in the menu and at the foot of every page brings you back:
…
To stop your information here being collected for ad targeting, reject marketing cookies above. For adverts more widely, use your ad settings on Facebook or Instagram, optout.aboutads.info or youronlinechoices.com/uk.
You can also block or delete cookies in your browser settings. Blocking strictly necessary ones may stop your bag, signing in or checkout from working.
Changes to this policy
If we change the cookies we use, we’ll update this page and the date at the top. Questions? Get in touch.